Returns And Refunds Policy

Thank you for visiting flashdrive.com.au

If you are not entirely satisfied with your purchase, we're here to help.

If the product is incorrect and the error is on our behalf then we will work with you to ensure the product is remade or replaced with the correct item.

To be eligible for a return, please make sure that:

  • The product is returned within 7 days
  • The product is in its original packaging
  • The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By email: info@flashdrive.com.au

Send the product to:

13 Dee Crescent, Tuncurry NSW 2428 Australia

An Important Notice On Delivery Times

We offer same day production on Items that are requested as urgent. We then ship using air express service.

Please note, we can not be held responsible for courier faults or delays caused after we dispatch your order. We priority service, and once your order has left our dispatch dock delivery is out of our control.

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from FlashDrive.com.au.

Damaged Items

If you received a damaged product, please notify us immediately for assistance and we will do our best to help.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@flashdrive.com.au